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HELPFUL RESOURCES

Will they call me after I submit my resume?

A commonly asked question job applicants have is:

“when will the phone ring?”

Don’t be disheartened, but the answer is usually: only if they want to schedule an interview.

In today’s world of automated job sites and machine evaluations of resumes, most employers aren’t calling applicants unless they want to schedule an interview.  And even then, the employer might use email rather than a phone due to the natural hesitancy of people to answer unknown numbers.

(Hint:  if you’re looking for a position – take that call from an unknown number.)

It’s nerve-wracking and frustrating to wait for the phone call that may never come. So how do you increase the chances of getting an interview?  You pick up the phone and follow up.

There is nothing wrong with contacting the company to further express your interest in the position. In fact, a professional approach can make a good impression and give you a leg-up on the competition.

When to call

When will the phone ring?Knowing when to make that effort can be tricky:  call too soon and they might tell you they haven’t looked at your resume, but they’ll tell you they will; call too late and the position might already be filled.

Most hiring managers suggest making contact, either by email or phone, between 48 and 72 hours after submitting the resume.

Also, plan your call for either early or late in the day to avoid common business meeting times.

However, if the job posting specifically says not to contact the employer, don’t.

Whom to call

Ideally, you’ll want to speak directly to the person making the decision about whom to hire.  That person is referred to as the “hiring manager” and could be a supervisor up to the CEO. If you don’t know who this person is based upon the job posting, look in the job description for who the position reports to – this is often the hiring manager.

If you cannot locate the hiring manager, you can always call the main number of the company and ask the receptionist, or, if you learn the human resources department will be pre-screening the resumes, you can ask to speak directly to the person responsible for the specific position.

What to say

Whether by phone or email, you’ll want to start by identifying yourself, the position and that you’re following up on a resume that you submitted.

If using email, be sure to put the position and your name in the subject line, like in the example below:

                Subject:  Job Inquiry – position title – your first and last name

Other than expressing further interest in the position, asking a few strategic questions can improve your standing as an applicant.

  • Is any additional information needed or do they have questions about the resume or application you submitted? Properly answering the question will require the hiring manager to look at your resume.
  • What is the next step in the hiring process? What is the time-frame for that step?
  • How many candidates do you plan to interview?

You’ll want to be brief and respectful of their time so writing out a script is a good idea to keep you on point during the conversation.

Lastly, besides reiterating why you’d be a good fit or how you can help the company, be sure to thank the hiring manager for their time and for their consideration of you. Being polite and professional will give them an insight into how you will behave on the job and hopefully win you that interview where you can continue to shine!

Pre-interview guide offer

Want help with job interviews?

Download the Handy Pre-Interview Guide

We can help you rid yourself of any nerves!

Topics: Establishing a Career, Preparing for an Interview, Resume